Leading values

The name Röhr + Stolberg stands worldwide for outstanding quality, customer orientation, service and innovation. Röhr + Stolberg GmbH has pledged itself to integrity in its commercial dealings; we consider this stance to be unmoveable. Our pretension to be a leading and an exemplary lead-processing company in every aspect can only be fulfilled if we ensure that our values and principles are carried over into our daily dealings.

One of our guiding principles is integrity. This means that our dealings are always honest and fair and that integrity is our basic moral and ethical posture. Guidelines establish behaviour which is consistent with legal and with the company's own internal regulations.

Röhr + Stolberg GmbH undertakes to address its customers and suppliers as partners, i.e.: to treat them correctly, honestly and fairly. To achieve these objectives, the employees and management in unison have developed a model which covers the company's conception of itself, its overriding objectives and its guiding principles. Putting this model into practice, along with the objectives it sets makes high demands which each individual is pledged to fulfil. The health and safety of our employees is just as important as environmental protection and recycling.

Binding objectives

The quality of our products along with the ability to collaborate closely with our customers, our management expertise and the motivation of all our employees have been the keys to our success up to now. We place great weight on fulfilling the following functions:

Customers	Our aim is long-term cooperation in partnership with our customers by fulfilling their specific requirements as ordered and in as a short a time as possible: finding solutions, implementing specific customer wishes, readiness to deliver and ability to maintain deadlines, combined with a high degree of service, and productivity which is ever being improved, are the premises for customer satisfaction.
Quality	Quality is when the customers come back and not the goods - for us, the quality of our products and work has highest priority. For us it is of great importance that our quality management system not only covers all quality demands from the customer's side, but that they are implemented.
Employees	Motivation, trust and continual improvement form the basis of our company's success. Our company evolution thus depends to a great extent on our employees' development in their respective jobs, and we further this by specific measures for training and further education.
Productivity	One of our principal tasks is to achieve continual increases in productivity in all product areas. By permanent improvement of work procedures and workplace design, in combination with new and replacement investment in machines and plant, and by examining manufacturing processes, we increase motivation in the company and thus improve our competitiveness.
Investors	We abide by and fulfil the requirements made of us by our investors and thus contribute to a long-term, sustainable future for the company.